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Are you entering the correct username, i.e. your email address? If yes see next item.
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Have you forgotten your password? Use the password reminder function or contact us.
Does your browser accept cookies?You can browse www.APC-network.com,and you can look at the jobs, events, training and APC background sections. However, for your own security we cannot pass your request to our secure server without being able to recognize that each message you send is from you. This means that unless you enable permanent cookies in your browser you will not be able to activate your account. Use your browser Internet privacy option to allow cookies from www.APC-network.com.
Internet Explorer v5.0: Select Tools > Internet Options > Security > Custom Level > Cookies enable
Internet Explorer v6.0: Select Tools > Internet Options > Privacy > Click on the "Edit" button> type "www.APC-network.com" and then click the "Add". This will enable your browser to accept all cookies from www.APC-network.com.
Netscape v4.51: Select Edit > Preferences > Advanced > Accept all Cookies (more...)
Problems activating your account: Action:

Have you received the registration email from us and tried to activate your account using the link provided?
This may be due to the security setting on your email software (MS Outlook).

There is no need to change the setting. Just use the Contact Us section to let us know about the problem and we will activate you account.
Problems browsing some pages: Action:

Is your browser security set to High? this is how to check:

In an IE browser window, select Tools > Internet Options and select the Security tab. To see the security level, select the Internet zone. If the slider is set to High security level, then see opposite.

You can set-up APC-network.com as a trusted site. To do this for Internet Explorer:
1- select Tools > Internet Options
2- Select the Security tab.
3- Select the Trusted Site zone.
4- Click the Sites… button
5- Enter " *.APC-network.com" as the zone to be added.
6- Make certain the box is not checked for "Require server verification (https:) for all sites in this zone."
7- Click the Add button.
8- Click the OK button.
Click here for Netscape

Is you Internet security software passing on the referrer information? For the users of Internet security software such as Norton Internet Security (NIS), the referrer information is not passed on by default. Referrer information is information that a Web site/page sends to another Web site/page when you click on a link on the first Web site to open the second Web site. This problem is actually documented by Symantec service site (click here to see the full instructions from Symantec)
1 -Open NIS or NPF.
2 -Click Options.
3 -Click Internet Security or Personal Firewall. (This step is not always needed.)
4 -Click Advanced Options.
5 -Click the Web tab. Add a new Web site:
6 -Click Add Site. A new site/domain box appears.
7 -Enter www.APC-network.com and click OK. That site name appears in the left frame of the Advanced Options window.
Configure the new Web site:
8 -Click on www.APC-network.com
9 -Click the Privacy tab.
10-Check the "Use these rules for..." box.
11- Change the Referrer from "Block" to "Permit." Your screen should look something like this.
12-Click Apply, and then click OK.
13-Click OK to close the Options window
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Our web site supports the following Internet browsers for pc:

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Subscribe to the site. To do this, login and click on the link provided in the blue box on the right hand side of the home page titled:
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Download this software which magnifies an area of the screen around the mouse. It also performs text smoothing and can modify the colors it displays.

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